“Change is the only constant in life,” as the saying goes, and the rapidly evolving AI technology is no exception. Released in November 2022, OpenAI’s communication and self-writing service ChatGPT has sparked curiosity among professionals about the potential impact of modern AI on their careers. As change is inevitable, the question is not whether AI will transform the recruitment landscape, but rather how it will do so. Let’s delve into some of the anticipated developments in AI technology that could shape the future of recruitment.
Enhanced Communication with Recruitment Platforms
“Alexa, find me the top marketing candidates in my database.” Can you imagine issuing voice commands to your applicant tracking system? With the evolution of AI voice recognition, this might soon become reality.
AI is quickly learning to understand, write, and replicate human speech patterns, making AI-generated voices increasingly similar to our own. This development will transform the way we interact with recruitment platforms, as we could simply verbalize actions to perform, like searching for candidates. This could save valuable time and reduce the risk of skipping or forgetting details, as we humans typically think faster than we type.
Capabilities Beyond Semantic Search
Forget keywords; it’s time for semantic search. The new kid on the block in the recruitment world, semantic search goes beyond mere keyword matching to understanding a candidate’s intent. This evolution will significantly improve the relevance of search results, making it harder for candidates to game the system by stuffing their resumes with keywords.
Now, let’s take it a step further. Imagine the potential of large language models (LLMs) applied to sifting through candidate applications. This could revolutionize how searches are conducted and the quality of results, making it easier for employers to search for, screen, research, and select the best candidates.
Greater Engagement with Candidates
“Work smarter, not harder.” This age-old mantra rings true in the context of AI’s potential impact on recruitment. The sheer volume of administrative tasks involved in recruitment can be overwhelming. From sending countless emails to candidates to crafting unique and engaging job ads, these tasks can be both time-consuming and repetitive.
Enter AI. With AI, you could personalize your emails and make your job adverts stand out in a jiffy. Imagine using AI to devise engaging ways to phrase ideas, discuss topics, and break the ice. While you’d still need to review every message you send, AI could simplify, speed up, and improve your communication with applicants. With the right controls, recruitment could become “chattier” as bots handle more FAQs, ask screening questions, and accept applications.
In the race to the top, best-in-class recruiters are striving to be data-driven. AI, the latest frontier in analytics, is built on data and can process vast amounts of information, incorporate expert advice, and make data-driven recommendations.
From understanding and actioning instructions to identifying suitable candidates or communicating engagingly, AI is poised to be a valuable assistant. It will augment our knowledge and enable us to make more equitable, expert, and data-driven decisions, provided we ensure that the conclusions reached are sound before they’re actioned.
Stay Ahead of the Change
Ready or not, the future of recruiting is here. While AI has the potential to positively impact the recruiting space, let’s not forget the human element needed to realize these developments. Remember, AI is a tool to assist us, not a replacement for human intuition, empathy, and judgment. As recruiters and HR leaders, we need to be adaptable and ready to embrace this new reality.
So, are you ready to ride the AI wave in recruitment? Remember, the future is not something we enter. The future is something we create. Let’s embrace AI’s potential and use it as a tool to create a more efficient, equitable, and engaging recruitment process.
And remember, as I often say, “Change is not a threat, it’s an opportunity. Survival is not the goal, transformative success is.”
P.S. As you venture into the world of AI in recruitment, never forget the balance between technology and the human touch. After all, its people hiring people, not machines hiring machines.
Until next time, Mathew.
- Hipps, C. (2023, June 1). Could AI Technology Potentially Impact The Recruitment Landscape?. Forbes. Retrieved from https://www.forbes.com/sites/forbeshumanresourcescouncil/2023/06/01/could-ai-technology-potentially-impact-the-recruitment-landscape-in-the-near-future/?sh=36e209905886
- Medici, A. (2023, June 13). Companies to ramp up use of AI tools for hiring, employee engagement. Bizjournals. Retrieved from https://www.bizjournals.com/bizjournals/news/2023/06/13/ai-chatgpt-hiring-hr-work-engagement.html